NY Virtual Industry Sessions - One Industry One Choice
One Industry One Choice

One Industry – One Choice hosts free virtual industry sessions for fuel marketers to connect, network, and learn about Bioheat® fuel. Virtual industry sessions feature industry leaders, experts, and peers discussing Bioheat® fuel legislation updates, supply and distribution, marketing tips, and more. Check back for upcoming virtual industry sessions and watch recordings of past sessions for free below.

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Bioheat® Fuel Is the Solution to Challenges of Electrification

Lawmakers and policymakers in New York are doing everything in their power to electrify homes and businesses that currently use heating fuel. Learn more about the true costs of electrification and how you should position Bioheat® fuel as the best renewable energy solution for your customers.

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The Future of Bioheat® Fuel

Bioheat® fuel has been around for the past two decades, but now it’s ramping up to be the solution for the future of the fuel industry. This session will briefly review the evolution of Bioheat® fuel and discuss advancements in progress to secure a place for fuel businesses in a renewable landscape.

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Bioheat® Fuel Marketer Panel

Live Q&A session with fellow retail marketers in Upstate NY and Hudson Valley to learn more about their success with buying and selling Bioheat® fuel to their customers. Topics include procuring fuel, marketing it to customers, and getting employees to be representatives for renewable liquid fuels.

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Bioheat® Fuel Marketing Resources

Get expert advice on marketing Bioheat® fuel and a tour of the new online resource catalog stocked with free Bioheat® fuel marketing materials for fuel marketers.

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Bioheat® Fuel Homeowner Focus Group

Get results from a recent focus group conducted with homeowners from Upstate New York and Hudson Valley about Bioheat® fuel. Results will provide insight from local consumers to help guide marketing strategy to increase Bioheat® fuel awareness and sales in your local service area.

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Supply & Distribution Roundtable

As the heating fuel industry accelerates the use of Bioheat® fuel blends, retailers in New York are asking if there’s enough supply to meet demand in Upstate New York and Hudson Valley. Hear from wholesalers to learn more about the current abundant supply of Bioheat® fuel in the region and plans they have to increase availability to match growing demand.

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Bioheat® Fuel and New York State

New York State is in the midst of implementing the most comprehensive climate law in the nation – the Climate Leadership and Community Protection Act. This session will present a legislative and regulatory update on the state’s actions under the act and will also review the state’s other climate-related activities. We will discuss how Bioheat® fuel can fit into the state climate action plans including our advocacy efforts to include renewable liquid fuels in the state’s future energy mix.

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Client Interaction and Customer Relationship Training for Energy Consultants

Part 1: Customer Service & Relationship Training Chances are, you’ve faced the problem of trying to gain and retain new customers for your energy business. It can be a challenge—but having highly trained employees can make life a little easier. Part 1 of this webinar series will help your team feel more comfortable handling disgruntled customers, opening and closing calls, building trust in person and over the phone, developing active listening skills, making every customer feel special, and ensuring timely follow-up where necessary. Great customer service results in great retention: training your staff is the best investment you can make in your business. Part 2: Bioheat® Fuel 101 Do you have questions about Bioheat® fuel? Many fuel marketers do! It’s a relatively recent development, and the ins and outs can feel complex. We’re here to help you learn what Bioheat® fuel is, how to talk about it, and how to market it to your customers. Accurate and consistent messaging is the best way to educate your customers about this innovative and low-carbon energy option, preparing them as Bioheat® fuel becomes more and more prominent across the liquid energy sector.